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The 2016 aftermovie & first 2017 bands published 2 weeks, 5 days ago

The aftermovie is finally here! As we've informed You before, this year was the last year we produced a festival DVD, from now on we'll upload the videos straight to our youtube channel. Subscribe to the channel to get an early access to our videos! As for 2017, the first confirmed bands are EMPEROR, ULCERATE and ELUVEITIE, more than 100 are to follow and the early bird tickets are available in the eshop!

BA 2017 DATE AND EARLY BIRD TICKETS published 3 weeks, 5 days ago

Brutal Assault vol. 22 will take place between 09th and 12th August 2017. The first limited edition of PRINT@HOME e-tickets was made available to our long time eshop customers via secret link sent by an email. There were only 2000 of these 64€ tickets and went sold out in a couple of hours. If you want to receive special offers like this one from us in the future, just become a customer of our eshop!

While the first limited edition is gone, we just made the regular early bird festival passes (78€ per ticket) available. These are now on sale in our eshop and this price is valid till the end of April. The principle of the e-ticket is the same like in recent years, we just a have a new name for them (print@home tickets). Printing the tickets at home is required to speed up the check-in upon entering the festival.

The festival services like VIP camp, hotels, parking or grandstand will go on sale later. We'd like to point out that the grandstand is no more part of the VIP camp, the same as this year. We're sorry for any misunderstandings. Also this year was the last we produced a festival DVD, from now on we'll upload the videos straight to our youtube channel. Subscribe to the channel to get an early access to our videos. https://www.youtube.com/user/brutalassaultfest

Also if you want to influence the line-up and festival organization, take a look at this survey, you can even win a free festival pass! https://goo.gl/forms/n6S9EezUomSlnaQf1

Brutal Assault 2016 survey published 4 weeks ago

Thanks for Your feedback sent via email or through social media and also thanks for Your interest in the survey from the festival guide! Your opinion is very important to us so we've decided to extend the festival guide survey to our website. Take this chance to affect the line-up and the way the festival works and win a free festival pass for Brutal Assault 2017! Just fill in the survey below and leave us Your email address. https://goo.gl/forms/n6S9EezUomSlnaQf1


Apology for the queues published 1 month ago

Once more – for the third time - we feel the urge to apologize for the neverending queues that many of You were forced to stand in on Wednesday to get your tickets swapped for a chip, which made the begining of the festival unpleasant. We’ve come through a similar situation four years ago when we were first introducing the e-tickets and our barcode readers were not working properly. We learned a lot from this mistake so it wouldn’t happen again. So what was the problem this year? This year a series of unfortunate events took place and in the end complicated the entry to the festival area. One factor was the weather, the rain caused internet connection blackout, that delayed the opening of the gates by 30 minutes. Also the intense rain caused the fans to gather at the entry gate at the same time, otherwise they would spread into a longer interval. The biggest problem however was caused by failing equipment. Four out of eight swap stations were temporarily out of order and it took the supplier an hour to figure that his laptops are incompatible with their barcode readers. By the time we've solved this issue we were swapping record numbers of fans – 1500 per hour instead of the usual 900 per hour, however the queues were so long by that time that it still took several hours.

Regarding the new access control and mandatory check-in and check-out, we've introduced this system to gather data that will help us to optimize the festival area and services in the future. This system also enhaces security, we can block stolen wristbands/coupons, You can comfortbaly preload it with money so You need no cash and also we can eliminate dangerous attendees more easily. All the data about registered accounts are safely stored and will not but used for any marketing purposes.
We cannot be sorry enough for the time You’ve spent in the queues but we hope that the artists‘ performances together with all the hard work put into running the festival, bringing new innovations and the great overall atmosphere will leave you with mainly positive impression of this year‘s BA. We can assure you we’re gonna make sure these queues will never happen again and we hope that with the help of Your feedback next year we will bring you the festival in the best shape ever! Our goal is for the queues to be 30 minutes maximum in the rush hour.

So see you next year with Emperor!

On behalf of the Brutal Assault team Tomas Fiala and Shindy

OFFICIAL CASHLESS / REFUND CONTACT published 1 month, 1 week ago

 

If you experience any problems with the refunds or have other questions, please forward them to cashless@brutalassault.com
We'll answer all the emails and deal with the problems in cooperation with the system supplier untill the end of the week. We should put online a refund manual also later this week. You can request a refund for one moth from now on.
Also tomorrow we want to adress the matter of the waiting queues on Wednesday with another apology and an explaining statement.
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Latest Bands

Eluveitie[CH]

Eluveitie

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Ulcerate[NZ]

Ulcerate

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Emperor[NO]

Emperor

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